Privacy Policy
Last updated September 04, 2025
This Privacy Notice for Modern Care Dental Hygiene (“we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”). Our Services include use of our website (https://www.mcdh.ca/) to request or obtain dental and primary care services.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@mcdh.ca.
1. What information do we collect?
We collect personal information that you voluntarily provide to us when you submit a request for an appointment through our website. This information may include:
- Name
- Phone number
- Email address
- Mailing address (if provided)
- Long-term care home address (if applicable)
- Mobile clinic visit address (if applicable)
We do not collect information through comments, media uploads, or user accounts.
2. How do we process your information?
We process your personal information for the following purposes:
- To deliver and facilitate requested services (e.g., booking appointments).
- To respond to inquiries and provide support.
- To comply with our legal and regulatory obligations.
3. Legal Bases for Processing
We process your information where legally permitted, including:
- With your consent (when you submit an appointment request)
- To fulfill our contractual obligations to provide services
- To comply with legal obligations, including healthcare record-keeping laws
4. Sharing of Information
We only share your data with service providers that assist in hosting our website and delivering our Services. We do not sell or rent your information. We may also share information if legally required.
5. Cookies and Tracking Technologies
We do not use cookies for advertising or user tracking. Minimal cookies may be used for basic site functionality (e.g., load balancing or security).
6. Data Retention
We retain your appointment request information only as long as necessary to provide services and to meet legal or regulatory obligations related to dental/medical records.
7. Your Rights
You may:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data (subject to healthcare record-keeping laws)
- Withdraw consent to processing (where applicable)
8. Updates
This notice may be updated from time to time. The updated version will be indicated by the “Revised” date.
9. Contact Us
Modern Care Dental Hygiene
695 Innovation Drive, Unit 1B
Kingston, Ontario K7K 0H4
Canada
Email: info@mcdh.ca
10. Reviewing or Deleting Data
You may request to review, update, or delete your data at any time by contacting us at info@mcdh.ca. Please note that certain information may be retained as required by healthcare regulations.